Liesel Gross is the Chief Executive Officer of Lehigh County Authority, a regional water and sewer utility in eastern Pennsylvania serving a population of 200,000. She brings a unique non-technical perspective to utility management, focusing on collaboration, community involvement and employee engagement as key tools for her success. Her service to the utility has included developing communications, customer care, technology and knowledge management programs, negotiating contracts, and driving a teamwork culture. She is an active member of a variety of national and state professional organizations within the water industry, and holds degrees in journalism, public relations and public administration.
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